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1. What is the Downtown Women’s Club?
Founded as a networking organization in Boston by a group of energetic and enthusiastic young professionals in 1998, the Downtown Women’s Club (DWC) has evolved into an online social network and in-person community designed for smart and sophisticated businesswomen on the go. Our mission is: to empower women through access to information and opportunities for collaboration.
With our expanding club system and online services, no matter where you work, play, or live, you can join the DWC and
interact with dynamic corporate executives and entrepreneurs from a variety of industries. 
2. Are there any membership criteria?
The DWC is open and accessible to everyone who wants to excel in their career, build
lasting relationships, collaborate with others, and shatter a few glass ceilings along the way.
Our members range in age from 22-62+, with the majority being between 28-45;
are highly-educated, live or work across the globe; and, on average, earn over $75,000.
They come together at the DWC to build their careers and businesses
(and have a couple of kicks and giggles in the process).
3. How do I become a member of the Downtown Women’s Club?
We have two levels of membership:
Free Members:
Those members who register for our DWC Dish e-newsletter and event alerts and/or attend local events.
DWC+ (DWC Plus) Members:
Those members who want to make the most of their Downtown Women’s Club membership with expanded networking, marketing, and educational opportunities as well as discounts and freebies exclusively available to our members who pay $49/year and $29.99/year for renewals.

4. What happens if I change my mind and want to cancel my DWC + subscription?
You can request a cancellation within 30 days of registering by using the contact form. We will refund the cost of a membership minus a $10.00 processing fee.

5. I’m not a member, can I still go to events?
All of our events are open to everyone whether they are on our mailing list or not. DWC Plus members may pay a discounted rate if there is a charge,
or we may in the future host events that are exclusively for DWC+ members. These events will be clearly marked.

6. I’m a guy, can I join/attend events?
The DWC is open to everyone, and we mean everyone. If you want to network with women about business, then you’ve come to the right place.
However, please be aware that there will be certain topics/themes that may be more female-centric than others.
7. I’m a student, can I join?
Yes. If you are a full-time student, you can join at a discounted rate. Please see the member center to get the discount code.

8. Is the DWC a non-profit?
No. While we occasionally team up with non-profits on individual events, the Downtown Women’s Club and downtownwomensclub.com website are owned and operated by DWC Services, Inc., a Massachusetts “S” corporation.
We do not have non-profit status. 
9. I have a question about an event in my area, who do I contact?
Local events are run by your local regional director and their program committee. Any questions regarding
attendance or sponsorship of local events should be addressed to your local director. Each local club has its
own homepage with contact information, a calendar and other relevant information. (Don’t forget to bookmark
it for quick reference!) If for some reason, you cannot reach your director or program committee members, please
vist our contact form page.
10. I have a question about a website service, who do I contact?
Questions, comments or suggestions concerning anything on the website can either be answered through this FAQ section or be addressed through our
contact form page.

11. There’s no local club in my area? How do I start one?
Our local clubs are a “grassroots” operation and if there’s not a sanctioned chapter in your
area, first check our DWC New Clubs Forum to see if there’s one currently underway. If not, you’ll find instructions there for
getting one started.
12. I can’t remember my login/password.
Your log in will be your email address that you used to register for the site, and a password you selected. If you cannot remember your password,
please click on the “forgot password” link and it should be sent to the email that you originally registered with.
There is a small group of member who were issued a default password of “change*me” when we launched the site a few years ago. Once you log in, you can go to the member center and change the password. If you are still stuck you can
contact us.
13. I’m having trouble receiving the DWC Monthly Dish and calendar announcements.
Unfortunately, your spam filter may block the Constant Contact email delivery system we use.
We suggest that you search your junk mail folder and then put "DowntownWomensClub.com"
as an approved sender. In corporate cases, you might have to contact your IT department. Another solution is to have a separate email address (like a yahoo account) to receive just newsletters.
If that fails, the following is from the Constant Contact website (our email service):
If your Constant Contact mail is being blocked by your own email provider, you can request that your mail administrator or ISP add the Constant
Contact IP addresses OR domains to their "white list." To do so, you must provide them with all of the necessary information.
If your own Constant Contact mail is being blocked, you can request that your mail administrator or ISP allow mail from the following Constant Contact IP addresses and domains.
Important Note: When you copy and paste these letters into an email, please be sure to replace the XXX placeholder with more specific and
appropriate information before sending it to either the contact or ISP.
Draft Message to Your ISP
To: ISP Customer Support
Subject: Remove Constant Contact Block
Hello. My name is XXXX and I have been a customer of your services since XXXX. I understand that you employ filters and/or blacklists to protect customers like myself from unsolicited email; however, this has made it impossible for me to receive newsletters, announcements, and promotions that I have requested. I value these communications and would like to receive them using this email address.
The sender of these emails uses an email marketing service called Constant Contact. Constant Contact is not an open relay and has strict anti-spam policies in place. Because your filters block emails from Constant Contact I am unable to receive these communications.
I ask that you please help me determine why these emails are being blocked. For further information about Constant Contact or to request more information from them such as log files, the Ops team can be reached at - 781.472.8103 or ops@constantcontact.com.
IP addresses sending these emails:
63.251.135.74 ccm01.constantcontact.com
63.251.135.75 ccm00.constantcontact.com
63.251.135.94 outb1.constantcontact.com
63.251.135.95 outs1.constantcontact.com
63.251.135.96 outbb.constantcontact.com
63.251.135.97 outsb.constantcontact.com
63.251.135.98 ccm06.constantcontact.com
63.251.135.103 ccm07.constantcontact.com
63.251.135.107 ccm12.constantcontact.com
63.251.135.109 ccm08.constantcontact.com
63.251.135.114 ccm13.constantcontact.com
63.251.135.115 ccm09.constantcontact.com
64.95.77.162 c1.confirmedcc.com
64.95.77.163 c2.confirmedcc.com
64.95.77.164 c3.confirmedcc.com
64.95.77.166 c11.confirmedcc.com
64.95.77.167 c21.confirmedcc.com
64.95.77.168 c31.confirmedcc.com
66.151.184.35 ccm02.constantcontact.com
66.151.184.36 ccm03.constantcontact.com
66.151.184.37 ccm04.constantcontact.com
66.151.184.38 ccm05.constantcontact.com
66.151.234.150 in.constantcontact.com
66.151.234.151 ccm14.constantcontact.com
66.151.234.152 ccm15.constantcontact.com
66.151.234.153 ccm16.constantcontact.com
66.151.234.154 ccm17.constantcontact.com
Envelope from domains:
@in.constantcontact.com
@in.confirmedcc.com
Please contact me when this problem has been resolved.
Sincerely,
XXX

14 . I want to change my email contact information for the newsletters.
At the end of each and every email you receive from us is a link to "Update Profile/Email Address." Simply click on that
and make the appropriate changes to your contact information or calendar announcement categories.

15. How do I subscribe as a DWC+ member?
Visit our homepage at www.DowntownWomensClub.com. If you have never registered for the site, just click on the "Register Now" link. You may need to register on our website, even if you already receive our newsletter. If you have already registered on our website, login with your email and password, then visit the member center and click on "Yes! I want to upgrade to DWC+."

16. I’ve been on the mailing list for years, doesn’t this make me a DWC+ Member?
DWC+ memberships were introduced for the first time in 2006 (as DWC+). We wanted to add online services for our members who want to maximize their networking or who don’t have a local chapter in their area, without eliminating our low or no-cost local events. We sincerely hope that the members on our mailing list who have benefited from our in-person programs, will show their support of the DWC by joining as a paid member.

17. I’ve joined as a DWC+ member, how come my profile isn’t showing up on your website?
We developed our DWC+ member directory so that you can create and update your profile yourself, as often as you want. Once you’re signed into the website with your user email address and password, you need to go to the member center. Then a screen will appear and in the right hand column, you can select “Create/Update DWC+Profile.” Simply follow the instructions on the subsequent screens.

18. I need a little more help posting my profile.
- Sign into the site and visit the member center.
- Click on the link in the right hand column that says "Create/Update DWC+ Profile."
- You will first be brought to a page that asks you some basic questions about yourself, i.e., name, address, keywords. Keywords will help someone who is searching DWC+ , .ie., if you are a lawyer, you might want to put "lawyer" and “attorney” as your keywords, along with what type of law you do.
- The last section on this page is titled "upload photo."
- You will need to have a picture, in .jpg or .gif format on your computer so you can browse and select it. This is optional, so don't worry if you don't have or don't want to upload a photo at this time. You can still create a profile.
- Be sure to select either "Save & Continue" or "Save & Preview" at the end.
- You will then be brought to other pages where you can put in more information about yourself, your business, and how you do what you do. Feel free to put in as much or as little information as you like.
- Once you are on the last page, please be sure to hit the "Save & Publish" button. Your written information will be posted to our DWC+ Directory immediately. Your photo needs to be approved and is usually posted within 24 hours.
19. I’m having trouble uploading my picture.
Maximum allowed file size is 3.5MB. The file format should be jpg or gif or png. Please note that “.pdf’s” and “.doc’s” are not picture files and will not be accepted. The photo is subject to approval before being publicly visible.

20. How do I participate in a DWC+ Teleclass?
DWC+ Teleclasses are for paid DWC+ members only. To register, visit either our DWC+ Teleclass calendar or your local calendar, and RSVP online. Our teleclasses work like conference calls so a few days before the class we will send you the call in information via the email address you use to register. This way you can participate from wherever you are, as long as you have a phone. Can’t make a class? DWC+ members can download them from our DWC+ Teleclass library at their convenience. Non DWC+ members
can pay $29.99 to participate in an individual class at the time it is offered.

21. How do I get my company involved with the DWC?
For information about becoming a DWC Sponsor or Advertiser, please visit our Sponsor/Advertiser page. Our Sponsorship opportunities range from bulk
memberships for employees to sponsoring individual events and major recruitment/retainment initiatives like in our Platinum Partnerships . We also have advertising opportunities on our website and in our newsletters. Pricing varies by size, length of time, and size of market.

22. What’s the difference between a corporate sponsor and a corporate member?
Corporate sponsors receive a variety of advertising, research, employee retention and recruitment benefits, whereas corporate members are simply purchasing memberships for their employees in bulk. Please see our sponsors and advertisers page for more information.

23. What is the Discounts & Freebies Program?
The DWC Discounts & Freebies Program is our B2B and B2C marketplace for members and site visitors. Only DWC+ members are allowed to post discounts, however any member or site visitor can access the discount. We will continue to add to the program on a bi-weekly basis, so that your discount may take a few weeks to appear. Please note that your provision of accurate text, link/logo information will hasten the process.
Click here to find out more about the program.
24. How do I become a DWC Speaker?
Our speaker selections are made by our local club directors and their program committees. Please note that we do not pay our speakers as our goal is to keep our costs to our members minimal or free. For more information about how to become a DWC Speaker at a local club or on a teleclass, visit our Speaker Page and fill out the online form. This will be submitted to the appropriate program committee.
If they are interested, they will contact you directly.

25. How do I get my book listed on the DWC Amazon aStore?
If you are a DWC+ member or a DWC speaker or newsletter contributor (past or present), you can automatically get your book listed on the DWC+ Members Amazon aStore by filling out the form on our Speaker/Author Page

26. I have a question about the DWC Job Board
Our Job Board is managed by www.indeed.com. If you have any questions questions regarding a job posting or other issue, please contact them through their contact form at
http://www.indeed.com/jsp/contactus.jsp. If they cannot resolve your issue, please contact us through our
contact form page.

27. I have a question about the DWC+LinkedIn and DWC Facebook Groups.
All DWC+ members are invited to join our DWC+LinkedIn and Facebbok Groups.
Our DWC+LinkedIn Group is hosted by www.Linkedin.com. If you are already on LinkedIn, once we updated our DWC Linked In database, you should see a symbol appear on your main page. This may take up to five business days to process. For a list of FAQs about LinkedIn Groups visit
https://www.linkedin.com/static?key=groups_faq_members
Our DWC Facebook group is open to all member and non members. Our focus on that group is on sharing information about networking and connecting with other DWC+ members

28. I lost my DWCLinkedIn and/or DWC Facebook Group invitation.
If you are a DWC+ Member, your invitation to join our DWC LinkedIn and DWC Facebook groups can be found in the Member Center (you need to log in to do so). Please note that your DWC LinkedIn Group membership may take up to two days to process.

29. I’d like to report a subscriber who is not using the online services appropriately.
We want to keep our online and offline networks and services as open and self-regulating as possible. However, should you find someone misusing
our platform, please let us know about it through our contact form page.
30. I have a question that’s not answered in the FAQ.
By all means,ask us through our contact form page!
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